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How we protect your privacy

We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or services.

Information We Collect

  • Personal Information

    When you book a tour or create an account on our website, we may collect personal information such as your name, email address, phone number, billing address, and payment information.

  • Other Data

    We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

  • Your Privacy, Our Commitment

    At Jevon Tours JA, we use the information we collect to enhance your experience with our rafting tours and adventures. This includes personalizing your bookings, processing payments securely, keeping you informed about your tour details, sharing special offers and updates, and continually improving our website and services to better serve you.

  • Safety and Compliance

    We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Jevon Tours JA, our customers, and others.

Information Sharing and Disclosure

  • Trusted Partnerships

    At Jevon Tours JA, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services on our behalf. These providers are contractually obligated to use your information solely for the services requested by Jevon Tours JA.

  • Legal Disclosures

    We may disclose your information in response to valid legal requests, such as court orders or subpoenas, or to safeguard the rights, property, or safety of Jevon Tours JA, our customers, or others.

Data Retention

  • Keeping Your Data

    Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

  • Commitment to Security

    Jevon Tours JA implements reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  • Opting Out of Communications

    You may opt out of receiving promotional emails from us by following the instructions included in the email or contacting us directly.

  • Requests

    You have the right to request access to, deletion of, or restriction of the processing of your personal information, in accordance with applicable laws and regulations.

Changes to This Privacy Policy

  • Keeping You Informed

    Jevon Tours JA may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other means as required by law.

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