Cancellation/Refund
Free Cancellation within 24 Hours
We understand that travel plans can be unpredictable, and sometimes changes are necessary. To accommodate our customers’ needs and provide flexibility, we offer a complimentary cancellation policy within the first 24 hours of booking. Whether you’ve had a sudden change of heart or an unexpected circumstance arises, you can cancel your tour reservation within the initial 24-hour window without incurring any charges. We believe in putting our customers first and strive to make the booking process as stress-free as possible.
No Refund for No-Shows
Jevon Tours JA is committed to providing exceptional experiences to ensure our customers receive the very best.
A no-show transpires when a customer fails to attend the scheduled tour without prior notice. Unfortunately, in such instances, we are unable to offer refunds for the missed tour. This policy is in place to ensure fairness to both our customers and our team, as well as to maintain the quality and integrity of our tours. We encourage all customers to notify us as soon as possible if they anticipate being unable to attend their booked tour, allowing us to potentially reschedule or adjust accordingly.